Training Course Outline – Microsoft Intune Administration:
Module 1: Introduction to Microsoft Intune
- Modern Device Management: Understand the shift from traditional on-premises management to a cloud-based solution.
- Intune Ecosystem: Learn the role of Microsoft Intune as a component of the larger Microsoft 365 and Microsoft Entra ID (formerly Azure AD) ecosystem.
- Licensing and Roles: Explore different licensing options and how to configure role-based access control (RBAC) in Intune.
Module 2: Device and App Management
- Device Enrollment: Master the different methods for enrolling devices across platforms, including Windows, iOS, and Android. This includes automated methods like Windows Autopilot, Apple Business Manager, and Android Zero-touch.
- Configuration Profiles: Learn to create and deploy configuration profiles to standardize settings on devices, from Wi-Fi and VPN configurations to security settings.
- Application Management: Understand how to deploy, update, and protect applications using Intune. This covers deploying store apps, business apps, and using Mobile Application Management (MAM) policies to protect corporate data on personal devices.
Module 3: Security and Compliance
- Compliance Policies: Learn how to create and enforce compliance policies to ensure devices meet your organization’s security standards.
- Endpoint Security: Configure and manage security baselines, antivirus settings (using Microsoft Defender for Endpoint), firewalls, and disk encryption.
- Conditional Access: Implement Conditional Access policies to enforce security by allowing access to corporate resources only from devices that are compliant with your policies.
Module 4: Advanced Features and Operations
- Remote Actions: Perform remote actions on enrolled devices, such as restarting, wiping, or retiring them.
- Reporting and Monitoring: Utilize Intune’s reporting and analytics features, including Endpoint Analytics, to monitor device health, app usage, and compliance.
- Troubleshooting: Learn how to diagnose and resolve common issues related to enrollment, policy application, and app deployment.






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